COVID Safe Information

COVID Safe Information

YOUR SAFETY IS OUR PRIORITY

At Dubbo Regional Theatre and Convention Centre (DRTCC) we operate in accordance with our COVID Safety Plan and in line with the NSW Health Orders. To ensure a safe and comfortable environment for everyone, we have made some changes to the way we operate. 

NSW Health requires DRTCC to keep a register of contact details for all attendees to assist with contact tracing in the event of an outbreak. You are required to check in to the venue on arrival by using the Service NSW app. 

Our regular seating configuration applies as it is not a requirement that theatre seating is physically distanced and we are now operating at 100% capacity (as per NSW Govt. guidelines). You will be sitting next to other patrons inside the theatre, but please move through the foyers and open spaces with physical distancing considerations in mind.

Face masks are not mandatory but optional.

While at the theatre, please note:

  • Bring your EFTPOS or Credit Card as the bar is cashless, only contactless payments will be accepted for bar and merchandise products.
  • Please maintain good hand hygiene.
  • Arrive early to minimise queuing.
Please do not attend DRTCC if you:

  • Are experiencing COVID-19 symptoms.
  • Are awaiting results for or have tested positive to COVID-19.
  • Have been advised to self-isolate or quarantine.
  • Have recently been to a location listed as a COVID affected area. 

If you are directly affected by this or concerned about attending, please contact our Box Office team. You will be entitled to a full refund if you advise the Box Office no later than midday on the day of the performance. Please phone 02 6801 4378 (leave a message if the phone is unattended) or email info@drtcc.com.au

Cleaning services

In addition to our standard cleaning, DRTCC has implemented enhanced cleaning across the venue, focusing on high-traffic areas and high-use amenities. Specific focus is given to touch points such as door handles, handrails, lift doors and buttons and toilets.
For the latest advice and information please go to www.health.gov.au For health enquiries please utilise the Australian Government Department of Heath Coronavirus Information Line on 1800 020 080 or the healthdirect hotline 1800 022 222.  

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