Subscription Package Guidelines

NOTE: The 2012 Season Subscription period is closed.

Tickets may still be purchased to any performance by selecting the 'Buy Tickets' option from the Box Office page.

 

 

Why become a Season Subscriber?

There are 6 great reasons!

• Discounted ticket prices on Season Shows
• Exclusive Subscriber presale period on Season shows
• Consistent seating when you book all Subscription shows at the same time
• Recieve an exclusive free eNewsletter announcing the latest show listings before anyone else
• Last minute discounted ticket offers
• Only Subscribers are eligible to exchange their ticket(s) to a different session time of the same show

Subscriber Information

Subscription period is from 21 November 2011 to 13 January 2012. You can become a Subscriber by booking and paying for a minimum of three (3) shows from the Season Brochure.

Completing the Subscription Form

Simply complete the Subscription form in the Season Brochure or photocopy an existing form. Partners are permitted to use the same subscription form provided address, selection of shows and payment details are the same for both people, otherwise a separate from is required.

If you wish to be seated with friends when booking, please ensure all forms are returned together to the Box Office for processing. Every effort will be made to seat friends together subject to seat availability. Therefore it is best to book early.

A benefit of a Subscription is that the same seat is allocated for each show. Please choose your seats carefully as exchanges are not issued if you change your seat preference.

Ensure details on the form are clearly written to avoid delays in processing your Subscription. Where possible, please include your first name, mobile phone number and email address to assist us to contact you with show updates.

Subscriptions are processed in order of receipt and cannot be held or reserved without payment.

Group Subscription Bookings

Group subscription bookings consist of eight (8) or more adults with the same choice of a minimum of three (3) shows. We suggest you nominate one person to co-ordinate payment and submit the forms together with full payment to the Box Office for ease of processing. Every effort will be made to seat groups together.

Special Seating Requirements

Preferred seat refers to the Key at the bottom of the Subscription form and includes wheelchair access, aisle seat (right or left leg on aisle), sight and hearing impaired. Every seat in the Theatre Auditorium offers great sight lines. However, Box Office staff generally allocate seats from the middle and centre section for Subscribers unless otherwise stipulated in the Preferred Seat Column.

Concession Details

Concession rate does not apply to Senior Card holders.

Concession applies to Pension or Health Care card holders and individual financial members of Dubbo Artz Inc.

To claim a Concession rate, proof of eligibility must be provided when purchasing tickets and must be held at all times while attending a performance where a Concession rate has been claimed.

To claim a Student concession rate, students fourteen (14) years and older, including fulltime University students, must provide proof of eligibility when purchasing tickets and proof of eligibility must be held at all times while attending a performance where a Student concession rate has been claimed.

Refunds/Exchanges

As stated in the Season Brochure, on the DRTCC website, on both sides of the ticket, on Box Office signage and as explained by Box Office staff at the time of your booking, there are no refunds or exchanges on ticket purchases except as required by law.

As an exception, Subscribers may wish to exchange a ticket for a different session of the same show. In the event an exchange is granted, the originally issued tickets must be returned to the Box Office.

Exchanges apply only to tickets purchased as part of a Subscription package.

Wheelchair Access

Patrons requiring wheelchair access or with mobility concerns are encouraged to advise the Box Office at the time of booking their seats. There are twelve (12) dedicated seat allocations available in row A and P for people requiring accessible seats. Accessible seats cannot be booked on-line.

Hearing impaired

Approximately 80% of the Theatre auditorium is equipped with an induction hearing loop compatible with T-Switch hearing aids suitable for musicals and concerts which have the sound desk in the auditorium. Please note it is not available in rows A , B and C due to the close proximity to the stage and speakers.

Other accessibility features include:

•  Ramped entrance
•  Accessible parking x 5 spaces
•  Lift to the Mezzanine level
•  Wheelchair access via main entrance
•  Tactile indicators
•  Accessible ticketing counter

General Public Ticket Sales (Non-Subscribers)

Individual tickets go on sale from Monday 16 January.

If you want to sit with your friends, we suggest the tickets be purchased at the same time

Book your Subscription package by one of four easy ways:

1. Online
For the first time, you can now purchase your Subscription package online.

2. In Person
At 155 Darling Street, Dubbo where one of our friendly Box Office staff will assist you.
Opening hours: Monday – Friday; 9.30 am – 4.30 pm; and one hour prior to the Show except public holidays.

3. By Fax (Subscriptions Only)
Fax your Subscription form with credit card payment details to 02 6801 4399.

4. By Post (Subscriptions Only)
Complete the Subscription form with a cheque or credit card details and mail to:
Dubbo Regional Theatre and Convention Centre
PO Box 81
DUBBO NSW 2830

Upon receipt of your tickets, please check to ensure the dates and times are correct and refer to the Terms and Conditions on the back of each ticket.

For information regarding ticketing of live entertainment or to obtain a copy of the Code of Practice for Event Ticketing, refer to www.liveperformance.com.au